Managing Customer Complaints
This course will familiarize you with customer complaints and steps to implement when managing customers' complaints to improve the overall customer experience.
What you'll learn:
-
-
Introduction to Managing Customer Complaint
-
Information on Customer Complaint
-
Steps to implement when Handling Customer Complaints
-
Managing Customer Complaint Training Slide
-
After Lesson Quiz
-
Tell us what you think.
-
About this course
- Free
- 6 lessons