What you'll learn:

    1. Welcome 👋🏾

    2. Before you begin...

    1. Introduction to Customer Relationship

    2. Effective Customer relations

    3. Customer relationship functions

    4. Customer Service Versus Customer Relations

    5. Learning Check: Customer Relationship

    1. Positive Customer Relationship

    2. Strategies on building Relationships

    3. Learning check: Building a better customer relationships

    1. Final Words

    2. Before you go...

About this course

  • Free
  • 12 lessons