What you'll learn:

    1. Welcome 👋🏾

    2. Before you begin....

    1. Introduction to Active Listening

    2. Fundamentals of Active Listening

    3. Learning Check: Using Active Listening as a communication tool

    1. Categories of Active Listening Techniques

    2. Non-Verbal Techniques

    3. Verbal Techniques

    4. Learning Check: Practicing Active Listening

    1. Final Words

    2. Before you go..

About this course

  • Free
  • 11 lessons