What you'll learn:

    1. Welcome 👋🏾

    2. Who We Are

    3. Our Values

    4. Dress Code Policy

    5. Responsibilities of State Compliance Champions

    6. Learning Check: Introduction to Moniepoint

    1. Customer Right and Consequences

    2. Developing Emotional Intelligence and Social skills

    3. Applying Effective Relationship Management

    4. How To Resolve Disputes

    5. Overview of Zendesk

    6. Submitting A Request On Zendesk

    7. Learning Check: Customer Relationship Management

    8. Check In

    1. KYC and AML

    2. Significance of Data Quality

    3. Data Protection and Privacy

    4. Learning Check: Essentials of Customer Data Management

    1. Project

    2. Attestation Form

    3. Capstone Project

    4. Before you go...

Course Details

  • Free
  • 22 lessons