Products
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Policy on Externally-Developed Systems/Software
Course • 2 lessonsThis course will provide you with the necessary knowledge to understand, adhere to, and effectively implement the Moniepoint Inc. Policy on Externally-Developed Systems/Software.
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Strengthening Emotional Intelligence for Exceptional Customer Success
Course • 14 lessonsThis course will familiarize you with the fundamentals of emotional intelligence and how to demonstrate emotional intelligence in customer interactions for exceptional customer success.
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KYC Upgrade: A Step By Step Guide For The Support Team
Course • 6 lessonsThis course reveals the procedures for upgrading the KYC level of business owners, providing a thorough understanding of the steps required for successful upgrading.
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The Business Owner Ranking System
Course • 5 lessonsDelve into the Moniepoint Business Owner Ranking course, where you'll gain comprehensive insights into how rankings work and are calculated.
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Setting OKRs That Drive High Performance
Course • 4 lessonsThis course is designed to help you understand OKR fundamentals and evaluate your knowledge and proficiency in relation to Objectives and Key Results.
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Field Credit Officer Essentials
Course • 28 lessonsWelcome to the FCO Onboarding Program! This comprehensive course is designed to equip FCOs with the knowledge, skills and tools required to excel in their role at Moniepoint. This course is your first step toward making a meaningful impact as an FCO.