Products
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Conflict of Interest Policy
Course • 9 lessonsThis course will provide you with the necessary knowledge to understand, adhere to, and effectively implement the Moniepoint Inc. Conflict of Interest Policy
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State Compliance Champions Program
Course • 22 lessonsThis course equips compliance champions with the knowledge and skills necessary to uphold regulatory standards, manage customer relationships and safeguard essential customer data.
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Data Protection and Employee Privacy Policies
Course • 6 lessonsA short course on the Data Protection and Employee Privacy Policies
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Taking Ownership for Optimal Customer Experience
Course • 5 lessonsThis course will familiarize you with the basics of taking ownership and a range of techniques to help optimize the customer experience.
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Managing Customer Complaints
Course • 6 lessonsThis course will familiarize you with customer complaints and steps to implement when managing customers' complaints to improve the overall customer experience.
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Handling Difficult Customer Interactions
Course • 6 lessonsThis course will familiarize you with the types of difficult customers and the steps to implement when handling difficult customers to improve the overall customer experience.