Products
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Enhancing Customer Experience Through Effective Problem-Solving and Conflict Resolution
Course • 12 lessonsThis short course will familiarize you with the fundamentals and the strategies to implement when faced with Customer conflict for Enhanced Customer Experience
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Mastering Time Management Strategies for Exceptional Customer Service
Course • 10 lessonsThis course will familiarize you with the fundamentals of Time Management and the Strategies to always implement for Exceptional Customer Service as a support staff.
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Developing Empathy in Customer Interactions for Delightful Experiences
Course • 14 lessonsThis course will familiarize you with the fundamentals of Empathy and the Strategies to implement to demonstrate empathy for Delightful Experiences.
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Employee Training and Development Policy
Course • 2 lessonsThis course will provide you with the necessary knowledge to understand, adhere to, and effectively implement the Moniepoint Inc. Employee Training and Development Policy
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Code of Conduct Policy
Course • 6 lessonsThis course will provide you with the necessary knowledge to understand, adhere to, and effectively implement the Moniepoint Inc. Employee Code of Conduct Policy
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Probationary Period Policy
Course • 2 lessonsThis course will provide you with the necessary knowledge to understand, adhere to, and effectively implement the Moniepoint Inc. Employee Probationary Period Policy